FAQ

Blender FAQs

Domestic Use

With a multi-purpose blade assembly and a very high speed,The Optimum© Blender is able to carry out a number of food preparation functions such as blending, dicing, pureeing, chopping, mixing,grinding, heating, freezing and whipping different kinds of foods. The Optimum can blend anything from fruits and vegetables, coffee beans, ice, different spices as well as meats, so whether you are looking to make a nice hot soup, a big bowl of ice cream, a nice green smoothie or an entire meal, the Optimum is right for you. The powerful engine and high speed blades can handle frozen and hot food as well as room temperature goodies. The Optimum is definitely a single kitchen appliance that is characterized by excellence and distinction.


Commercial Use

With a multi-purpose blade assembly and a very high speed,The Optimum© Blender is able to carry out a number of food preparation functions such as blending, dicing, pureeing, chopping, mixing,grinding, heating, freezing and whipping different kinds of foods. The Optimum can blend anything from fruits and vegetables, coffee beans, ice, different spices as well as meats, so whether you are looking to make a nice hot soup, a big bowl of ice cream, a nice green smoothie or an entire meal, the Optimum is right for you. The powerful engine and high speed blades can handle frozen and hot food as well as room temperature goodies. The Optimum is definitely a single kitchen appliance that is characterized by excellence and distinction.

The Optimum is a commercial-grade blender, outperforming and outlasting domestic blenders while turning out juice bar-quality smoothies and restaurant-quality meals. Ordinary household blenders fail to have the power built into every Optimum, to always carry out the variety of kitchen tasks. When buying a blender, there are three components you will need to look out for: The power of the motor, the speed of the blades and the noise level. The Optimum motor has a tremendous motor which can reach up to 2,611 Watts.

The Optimum holds a commercial-grade status as a heavy-duty professional blender. It might be more costly than most domestic blenders, yet it is a high quality device with which will last you a lifetime (10-year domestic warranty), establishing itself as your Number 1 companion in your kitchen. After all, it has been said, “save money but don’t sacrifice quality”. The Optimum surely translates this concept.

The Optimum has been designed over many years to ensure it is capable of performing more blending functions than your regular blender, with the goal of having all your expectations exceeded. The 6-blade assembly can rotate at a staggering speed to ensure the Optimum accomplishes food preparation tasks with no less effectiveness, while still proving easier to clean and operate.


The option of chopping food is also available when using the Optimum by pulsing food gradually without over-blending.

The Optimum is a unique appliance capable of freezing ice cream or heating a soup. For hot food processing, the Optimum has the option of blending food at a HIGH speed, spinning the six stainless steel blades at a very high speed to produce friction heat. In a few minutes, the soup or other food will be served steaming hot. As for the frozen ingredients, thanks to those same speedy blades the frozen food is crushed at an incredible speed, leaving no time for any melting while allowing the mixture to refreeze.


Please note the Optimum’s commercial blending functions of 20, 35 and 45 seconds allow it to make drinks including smoothies and juices without warming the contents. This function, only available in commercial blenders, allows the Optimum to operate at various speeds, automatically slowing and speeding to ensure no friction heat occurs.

The Optimum is a very easy-to-clean appliance. For juice bars making drinks and smoothies, a quick rinse with water is all that is required. When making more sophisticated meals such as soups or dips, turn the appliance on high speed for about 30 to 60 seconds while the container is filled with warm water and dish washing detergent, then rinse and dry.


As for the rest of the surfaces, a simple wipe with a wet rag is all that is necessary. Kindly note that the Optimum is not dishwasher safe, and please avoid any abrasive cleaners or pads.

Given that what you will have your hands on is such a powerful cooking device, Optimum is providing all customers with a tremendous 83-page recipe book filled with the tastiest drinks and meals at your fingertips. Your Optimum is capable of producing all manner of dishes, from delicious nut butters, to gourmet ice creams, to sauces and hot soups, to a different, nutrient rich smoothie for every day of summer. The sky is the limit and without wanting to impede on your culinary ventures, the Optimum recipe book will have your taste buds on the edge of their seat, with every recipe designed specifically for the Optimum.

Yes, the Optimum breaks the cell walls of raw foods to make the enzymes more bioavailable. Without the need to break down large molecules of food, the intestines have less work to do. More energy can be concentrated to other organs that may be sick or toxic. Valuable nutrients locked inside the pulp, peels and seeds of fruits and vegetables cannot be absorbed as easily when these foods are simply chewed. The Optimum breaks those foods into microscopic particles to release their nutritional benefits as well as their delicious flavours.

The Optimum 9200 is our 2012 best-selling model, perfect for making smoothies, juices, nut butters, hot soups, ice creams, salsas, dips etc. The Optimum 9200 also comes with an optional 10-Year Warranty, and is a commercial-grade blender, therefore will last you many years without any issues


The Optimum 9400 is very similar to the Optimum 9200, manufactured using the same high-quality durable parts. The main difference is functionality: dial (9400) vs. buttons (9200), as well as the longer blades of the 9400, and the aluminium-plated jug base. The benefits of the dial is more control, and the benefit of the buttons is the automatic timer function which is great for smoothies and juices on the go. The 6-blade assembly of both models is longer than any other blender, allowing for superior chopping, slicing and grinding capabilities, perfect for domestic users. The timer function of the 9200 is another great feature for busy users wanting a quick smoothie on the go!


The Optimum 9900/9900A is the commercial-grade powerhouse for juice bars making hundreds of drinks per day. The 9900/9900A is more powerful and faster than any other blender in the industry, and will perform the same functions mentioned above but at a slightly faster speed. The additional power will not make any difference when used domestically, and is an advantage for our large commercial clients. The slightly higher speed will not make any significant difference in the blending process. The 9900/9900A is designed predominantly for drinks, and while it is capable of achieving the same functions as the 9200 and 9400 in a domestic environment, it is not designed for that purpose.

Juicer FAQs

Tip #1 Do not press/shove food into the juicer

Most of us have juiced with the old-style centrifugal juicing machines. If you recall, those machines require you to forcefully press/shove food into them, and allow large items like whole apples. You are required to push hard on carrots and apples to shove them into the spinning blade where they are shredded into tiny flying pieces.


Do not use this same pushing/pressing/shoving force with the Optimum Juicer or any other slow juicer. There is no spinning blade and no dizzying shredding taking place. No pressing is required. Instead, simply let your food fall into the “chewing auger.” Virtually no force is necessary, and forcing more food into the chute can cause too much vegetable mass to clog in the auger, resulting in pulp overflowing into your juice, or the juicer becoming blocked.


When juicing grasses, feed the Optimum Juicer a small amount of grass at a time, cutting the grass into short pieces approximately 3cm long. This ensures the waste can easily come out of the waste chute. You do not need to “clump” the grass into a ball. In fact, you can slowly feed small strands of grass, coriander, parsley, kale, spinach and other leafy greens without any force necessary.


A great tip for large leafy, stringy or fibrous vegetables is to remove the leaf from the stem, cut both leaves and stems into 3-5cm lengths and feed through gently, letting the auger pull the ingredients into the juicer, using the tamper only gently if required.


Tip #2 Juice low-fibre plants first, and high-fibre plants last

Here’s a really important tip: If you’re going to juice high-fibre plants like celery or spinach, juice them last! Why? Because the fibres in celery tends to accumulate in the ejection port at the bottom of the juicing auger. If this port becomes clogged, then “pulp overflow” will occur, sending extra pulp into your juice. Following Tip #1 though will minimise the chances of this occurring to almost zero.


As long as the ejection port stays open, the pulp in your juice will be minimised. The best way to do this is to juice low-fibre fruits and veggies first: Apples, carrots, etc. and saving the stringier, fibrous plants for last. This will lead to a much better result when your concern is the amount of pulp in the final juice.


NB: If you are planning on juicing large amounts and do not mind a very small amount of pulp in the juice another alternative (to ensure you do not block the juicer), is to alternate your leafy greens and stringy items, with the harder items like carrot and beetroot.


Tip #3 Insert red plug correctly

Make sure the red rubber plug/tongue/stopper on the underside of the juicing bowl, is correctly inserted into its slot. This part is removable to assist with cleaning but often not reinserted correctly. It acts as a pressure point to ensure pulp ejects from the waste chute.


Tip #4 Juice your juice

If you still find too much pulp in your juice, simply pour the juice back through the machine again and you will find that the second time through, nearly all the pulp is removed.


You can also strain it through a nut-milk bag, if you wish, but that takes more time and effort.

The juicer has a fine mesh screen for harder produce (ULTEM/PEI Material), the coarse screen for soft produce including fruit (Nylon Material).


The fine mesh screen has holes that are smaller to allow less pulp into the juice. The coarse screen allows a much greater amount of pulp. (full of fibre to enter the juice)


In most cases the fine mesh screen can be used at all times, unless you are looking for a more pulpy juice, but this is your personal preference.


The no-hole/blank screen, sometimes called a homogenising plate (ULTEM/PEI Material) is used for making nut butters, ice creams and baby food and does not separate any liquids from the pulp.

The juicer tap offers some extra features in your Optimum Juicer. When it is correctly in place, you can start juicing with the tap closed. This allows a mixing function that lets you juice your ingredients and fill the juice bowl (up to 300ml) with your favourite mixture. Once your food is juiced, you simply open the tap and release the mixed juice into your glass, reducing any frothing. With the automatic pulp ejection, you can still juice continuously until the bowl is full, let out the juice and then continue juicing. The mixing function also improves the results when making nut milk.

We recommend a minimum soak time of 6 hours, with 12-14 being optimal. You will need to change the soak water (and filtered is recommended) every 12 hours.


If the water has been changed regularly you can leave them longer, however they often start to ferment depending on heat and environmental conditions.


As the soaking process is designed to mimic nature and rainfall, after the initial soak period you may take the almonds out and sprout them (using a sprouter or by placing them in a nut milk bag in a glass jar and rinsing them every 12 hours) and little tails will grow if you use good quality almonds. However, extended soaking is not recommended.